The Right Care in the Right Place

Last updated on September 04, 2023

Morristown-Hamblen West Providing Convenient Care for Hamblen County

The pain was in her right leg, and it was severe. Betty Mims, Rutledge, knew she needed to see a doctor, and she knew she needed to see one soon.

“I called my sister, and she came and got me,” Betty says, “and she said, ‘Let’s go to the new place.’”

The “new place” was Morristown-Hamblen West, a 67,000-square-foot building on Merchants Greene Boulevard just off I-81.

We’d been down that road before, and we had seen it was there. My niece is a nurse, and she had told us about it,” Betty says. “We weren’t sure it was open, but I’m glad it was!

The medical facility is an expansion of Morristown-Hamblen Healthcare System with its own emergency room, a diagnostic center and the only breast imaging Center of Excellence between Johnson City and Knoxville.

The doctor was great, all the staff was great,” Betty says. “I was so impressed.

Morristown-Hamblen West patient Betty Mims

Technology and Care for a Growing Community

Betty and her sister made their way through the front doors into a spacious waiting area and registered.

I hadn’t much more than sat down and the doctor himself came out and got me,” Betty says. “They were all concerned about me because I was having trouble walking.

Compassionate staff swiftly moved her to an area where her leg could be assessed. The doctor determined that Betty needed a CT scan, and she wouldn’t have to schedule a separate appointment or travel to another location for it. CT scans are available on-site.

Morristown-Hamblen West offers a comprehensive range of imaging services and state-of-the-art technology. Technical staff and board-certified radiologists deliver patient-centered community care.

An accredited American College of Radiology (ACR) facility, Morristown-Hamblen West is recognized for achieving the highest standards in image quality and patient safety. After a peer-review evaluation by board-certified physicians and medical physicists, ACR accreditation is awarded only to facilities meeting ACR practice guidelines and technical standards.

Prompt Care Where the Patient Comes First

I was treated extremely well,” Betty says. “It was an awesome experience.

Morristown-Hamblen West Emergency Room

It was eventually determined that Betty’s leg pain was coming from a pinched nerve and arthritis. She’s now pursuing care for the problems that were initially seen and diagnosed at Morristown-Hamblen West, where she was able to take her first steps toward feeling better.

When asked if she would recommend Morristown-Hamblen West to others, Betty simply replies that she already has.

I’ve told several people about it,” Betty says. “If you ever need to go, that’s the place to go.

Morristown-Hamblen West

The new 67,000-square-foot building, which is an extension of Morristown-Hamblen Healthcare System is located at 653 Merchants Greene Blvd. near Exit 4 off Interstate 81. Morristown-Hamblen West features a second emergency room, diagnostic center, the ONLY breast imaging center of excellence between Johnson City and Knoxville, and Hamblen Primary Care.

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