Covenant Health Media Relations

Helpful information about Covenant Health’s media policies and contacts

Picture of talking bubbles illustrating communications of Covenant Health's media relations.

Media Relations


Thank you for your interest in Covenant Health. We value the relationships we have with our media partners and want to provide timely information to you while protecting the privacy and security of our patients while they heal. Our media relations team members are available to help you set up interviews and assist you with obtaining the information you need about our member organizations, healthcare services and other medical topics.

Reporting on our health system? Let us know!

If you are preparing a story that references Covenant Health, one of our member facilities, our employees and physicians, or someone who has received care at a Covenant Health facility, please make us aware of the story in advance. We appreciate knowing about stories that are “in the works” and we can often provide information or resources that will help you in your preparation.

Interviews with Covenant Health spokespersons

We are happy to check availability of spokespersons with expertise in specific medical areas or health system operations. Options for interviews can include:

  • In person at your media studio
  • On location at Covenant Health
  • Via phone
  • Via video chat (such as Zoom and FaceTime)

Interviews with employees

If you wish to speak with a specific Covenant Health employee for  a story, please contact the marketing manager at the employee’s facility before contacting the employee. We can help facilitate the interview, help prepare the subject to answer your questions effectively, and assure that privacy guidelines and policies regarding photos/video are followed. Please note that photos/videos of patients, employees and physicians may not be taken within our facilities unless arrangements have been made in advance with a media relations representative. Photos of our employees and physicians may not be used without their consent.

Patient Privacy

We pay careful attention to patient privacy and safety regulations at our facilities. Our media relations team is responsible for obtaining the appropriate consents from our patients, employees and physicians who will be participating in a media interview or photos/videos.

If you are coming to one of our facilities. . .

Help us protect the privacy of our patients by coordinating your visit with our media relations department before you arrive at one of our facilities. Our staff will arrange for an escort to accompany you while at Covenant Health. You must have our permission, in advance of arriving, to film on our campuses. Media representatives without escorts or who have not received permission in advance from our media relations department to film on location will be asked to leave the facility’s premises.

Style Guide

Please use our full name, Covenant Health, when referencing our health system. We are also called “Covenant Health of East Tennessee” when referred by others outside of our region.

Media Kit

We offer a comprehensive media kit for media representatives, including B-roll footage, photos of hospital exteriors, system leaders and physicians, and logos. Covenant Health logos and assets are available for media use only to accompany stories that properly identify Covenant Health and/or one or more of its member organizations.

Contact Us

For inquiries, please email [email protected].

Covenant Health Media Kit

Find contact information and resources, including logos and b-roll footage, for Covenant Health and our affiliates.

Covenant Health logos and assets are available for media use only to accompany pre-approved stories properly identifying Covenant Health and/or one or more of its member organizations.

Media Contact Information

Claiborne Medical Center
Betsy Maples, Manager, Marketing and Business Development
[email protected]

Office: (423) 526-2192
Cell: (865) 585-1542
Fax: (423) 626-2574

Cumberland Medical Center
Jessica Kalin, Marketing Manager
[email protected]
Office: (931) 459-7019
Main Hospital: (931) 484-9511

Fort Loudoun Medical Center
Amanda Brabson Paletz, Marketing Manager
[email protected]
Office: (865) 271-6026
(865) 414-5776
Hospital Main Number: (865) 271-6500

Fort Sanders Regional Medical Center
Jennifer Thompson, Marketing Manager
[email protected]
Office: (865) 331-1542
Cell: (865) 742-0763

LeConte Medical Center
Jacob Forman, Marketing Manager
[email protected]
Office: (865) 446-7581
Cell: (865) 456-5595

Methodist Medical Center
Crystal Jordan, Marketing Manager
[email protected]
Office: (865) 835-4405
Fax: (865) 835-4403

Morristown-Hamblen Healthcare System
Jacob Forman, Marketing Manager
[email protected]
Office: (423) 312-9032
Cell: (865) 456-5595

Parkwest Medical Center/ Peninsula Behavioral Health
Amanda Brabson Paletz, Marketing Manager
[email protected]
Office: (865) 373-1703
Cell: (865) 414-5776

Roane Medical Center
Jessica Kalin, Marketing Manager
[email protected]
Office: (865) 316-2150
Hospital Main Number: (865) 316-1000

Covenant Medical Group
Jodi Harris, Marketing Manager
[email protected]
Office: (865) 374-0479

Covenant Therapy Centers
Kelsey Brown, Marketing Associate
[email protected]
Office: (865) 374-0437

Thompson Cancer Survival Center
Kelsey Brown, Marketing Associate
[email protected]
Office: (865) 374-0437

Contact our Media Department

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