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Covenant Health Media Relations
Information about Covenant Health’s media policies and contacts
Media Relations
Welcome
Thank you for your interest in Covenant Health. We value the relationships we have with our media partners and want to provide timely information to you while protecting the privacy and security of our patients while they heal. Our media relations team members can help you set up interviews and assist you with the information you need about our member organizations, healthcare services and other medical topics.
Reporting on Our Health System? Let Us Know!
If you are preparing a story that references Covenant Health, one of our member facilities, our employees and physicians, or someone who has received care at a Covenant Health facility, please make us aware of the story in advance. We appreciate knowing about stories that are “in the works” and we can often provide information or resources that will be helpful.
Interviews with Covenant Health Spokespersons
We are happy to check availability of spokespersons with expertise in specific medical areas or health system operations. Options for interviews can include:
- In person at your media location or studio
- On location at Covenant Health
- Via phone
- Via video call/interview
Interviews with Employees
If you wish to speak with a Covenant Health employee for a story, please contact the marketing department at the employee’s facility before contacting the employee. We can help facilitate the interview, help the subject to answer your questions effectively, and assure that privacy guidelines and policies regarding photos/video are followed. Please note that photos/videos of patients, employees and physicians may not be taken within our facilities unless arrangements have been made in advance with a media relations representative. Photos of our employees and physicians may not be used without their consent.
Patient Privacy
We pay careful attention to patient privacy and safety regulations at our facilities. Our media relations team is responsible for obtaining the appropriate consents from our patients, employees and physicians who will be participating in a media interview or photos/videos.
If You Are Coming to One of Our Facilities. . .
Help us protect the privacy of our patients by coordinating your visit with our media relations department before you arrive at a Covenant Health facility. Our staff will arrange for an escort to accompany you while at Covenant Health. To film on one of our campuses, you must obtain permission in advance of your arrival. Media representatives without escorts or who have not received advance permission to film on location will be asked to leave the facility’s premises.
Referencing Us by Name
Please use our full name, Covenant Health, when referencing our health system. We are also sometimes referred to as “Covenant Health of East Tennessee” to avoid confusion with other health systems around the U.S. that have similar names.
Media Kit
We offer a comprehensive media kit for media representatives, including B-roll footage, photos of hospital exteriors, system leaders and physicians, and logos. Covenant Health logos and assets are available for media use only to accompany stories that properly identify Covenant Health and/or one or more of its member organizations.
For inquiries, please email [email protected].
About Our Facilities
Note: Covenant Health logos and assets are available for media use to accompany information properly identifying Covenant Health and/or one or more of our member organizations. Contact the facility directly for assistance and assets.
Covenant Health
Covenant Health is a Tennessee-based healthcare enterprise committed to providing the right care at the right time and place. As a not-for-profit health system, we are dedicated to being the region’s premier healthcare network through service, community and innovation. We provide patient-centered care that inspires clinical and service excellence and strive to be the first and best choice for our patients, employees, physicians, employers, volunteers and communities. The organization includes 10 hospitals; outpatient services and clinics; specialized behavioral, oncology, and rehabilitation services; home care, physician practices and community programs. Covenant Health is the area’s largest employer and has 11,000+ compassionate caregivers, expert clinicians, and dedicated employees and volunteers.
Learn more in our Report to the Community and at CovenantHealth.com.
Claiborne Medical Center
Serving the tri-state community since 1959, Claiborne Medical Center offers a full range of medical services, including cardiology, general surgery, and specialized procedures for gastroenterology, gynecology, and urology. The hospital also provides skilled and long-term care through Claiborne Health and Rehabilitation Center, a skilled nursing facility. Claiborne Medical Center is certified as an acute stroke-ready hospital. Learn more Claiborne Medical Center.
Cumberland Medical Center
For more than 65 years, Cumberland Medical Center has served residents of the Plateau with a full range of specialty services, including cardiology, gastroenterology, surgery, orthopedics, maternity services, cancer care and advanced wound care. Cumberland Medical Center is an advanced primary stroke center. Learn more at Cumberland Medical Center.
Fort Loudoun Medical Center
Fort Loudoun Medical Center provides expert staff and technologies for the growing Loudon County region. With more than 200 physicians on staff, Fort Loudoun Medical Center is consistently recognized for clinical and service excellence, and is an advanced primary stroke center. Learn more at Fort Loudoun Medical Center.
Fort Sanders Regional Medical Center
Fort Sanders Regional Medical Center is the region’s referral center for stroke, neurosurgery, orthopedics, cancer, cardiology, neurology, surgery, and obstetrics. Fort Sanders Regional is certified as a comprehensive stroke center, offering fast diagnosis and advanced treatment for complex strokes. Learn more at Fort Sanders Regional Medical Center.
LeConte Medical Center
Located in Sevierville, LeConte Medical Center offers medical services and advanced technology rarely seen in cities of similar size. The medical center provides 24-hour emergency care, family-centered maternity care at the Dolly Parton Birthing Unit, surgical services, cancer care, imaging services, physical therapy and other medical services for the residents of Sevier County and tourists from around the world. LeConte Medical Center is an advanced primary stroke center. Learn more at LeConte Medical Center.
Methodist Medical Center
Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments for life-threatening aneurysms. Today, the facility provides more than 30 medical specialties ranging from cardiology and orthopedics to cancer care. Methodist Medical Center is an advanced primary stroke center. Learn more at Methodist Medical Center.
Morristown-Hamblen Healthcare System
Morristown-Hamblen Healthcare System’s 120-year heritage reflects a patient-focused approach with a commitment to integrity, quality and service to the community. The medical center provides care through six centers of excellence, including the Heart, Lung and Vascular Center; Women’s Center; Breast Center; Morristown Regional Cancer Center; Outpatient Surgery Center and Emergency and Critical Care Center. Morristown-Hamblen Healthcare System is an advanced primary stroke center. Learn more at Morristown Hamblen Healthcare System.
Parkwest Medical Center
West Knoxville’s premier hospital and the region’s destination for advanced heart care, Parkwest Medical Center has a nationally recognized emergency department and offers award-winning care in orthopedics, neurosurgery and obstetrics. Parkwest is an advanced primary stroke center. Learn more at Parkwest Medical Center.
Roane Medical Center
Roane Medical Center is equipped with advanced technologies and expert staff who provide quality care for the families of Roane and surrounding counties. The 54-bed medical center has a six-bed intensive care unit, diagnostic heart cath lab, surgical services, sleep lab and specialized women’s imaging services. Roane Medical Center is an advanced primary stroke center. Learn more at Roane Medical Center.
Thompson Cancer Survival Center
Thompson Cancer Survival Center is more than a cancer treatment center. At Thompson Cancer Survival Center and Thompson Proton Center, leading cancer specialists use the most advanced technologies to achieve breakthrough successes in treating many types of cancer. They work alongside patient navigators, dietitians, genetics counselors, clinical trial specialists, physicists, pharmacists, therapists, technologists, oncology nurses, social workers and counselors to treat and beat cancer. Thompson facilities are conveniently located in Knox and surrounding counties. Learn more at Thompson Cancer Survival Center.
Covenant Homecare and Hospice
Covenant Homecare and Hospice serves residents in 17 counties and is staffed by skilled nurses, certified nursing assistants, therapists, and medical social workers who offer services for transitional and continued care at home. Learn more at Covenant HomeCare and Hospice.
Covenant Medical Group
Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 250 top physicians and providers in 90+ locations spanning the continuum of care in 23 cities throughout East Tennessee and the Cumberland Plateau. Learn more at Covenant Medical Group.
Covenant Therapy Centers
With 12 locations, Covenant Therapy Centers offer comprehensive physical, speech, and occupational therapy services with individualized treatment to help patients achieve their optimum capabilities and qualtiy of life. Learn more at Covenant Health Therapy Centers.
Fort Sanders Health and Fitness Center
Frquently voted as Knoxville’s best gym, Fort Sanders Health & Fitness Center offers group fitness classes, indoor and outdoor tennis, heated indoor and outdoor pool, pickleball, racquetball, squash, a full selection of strength and cardio equipment, and childcare. The center also offers relaxing services including massage therapy and facials at The Day Spa. Learn more at fshfcknoxvillegym.com.
Contact Us
To reach a member of Covenant Health’s media relations team, call 865-374-0424 during business hours or email [email protected]. After business hours, leave a voice mail message at 865-216-8863 and the marketing representative on-call will follow up.
To reach one of the facilities below, call the number listed. To reach a hospital marketing staff member after business hours, call the hospital main number and ask for the marketing representative on-call.
Claiborne Medical Center
Marketing Office: 423-526-2192
Hospital: 423-626-4211
Cumberland Medical Center
Marketing Office: 931-459-7019
Hospital: 931-484-9511
Fort Loudoun Medical Center
Marketing Office: 865-271-6026
Hospital: 865-271-6500
Fort Sanders Regional Medical Center
Marketing Office: 865-331-1542
Hospital: 865-331-1111
LeConte Medical Center
Marketing Office: 865-446-7581
Hospital: 865-446-7000
Methodist Medical Center
Marketing Office: 865-835-4405
Hospital: 865-835-1000
Morristown-Hamblen Healthcare System
Marketing Office: 423-312-9032
Hospital: 423-492-9000
Parkwest Medical Center/ Peninsula Behavioral Health
Marketing Office: 865-373-1703
Hospital: 865-373-1000
Roane Medical Center
Marketing Office: 865-316-2150
Hospital: 865-316-1000
Covenant Medical Group
Marketing Office: 865-374-0479
Covenant Therapy Centers
Marketing Office: 865-374-0437
Thompson Cancer Survival Center
Marketing Office: 865-374-0437