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Covenant Health Media Relations
Helpful information about Covenant Health’s media policies and contacts

Media Relations
Welcome
Thank you for your interest in Covenant Health. We value the relationships we have with our media partners and want to provide timely information to you while protecting the privacy and security of our patients while they heal. Our media relations team members are available to help you set up interviews and assist you with obtaining the information you need about our member organizations, healthcare services and other medical topics.
Reporting on our health system? Let us know!
If you are preparing a story that references Covenant Health, one of our member facilities, our employees and physicians, or someone who has received care at a Covenant Health facility, please make us aware of the story in advance. We appreciate knowing about stories that are “in the works” and we can often provide information or resources that will help you in your preparation.
Interviews with Covenant Health spokespersons
We are happy to check availability of spokespersons with expertise in specific medical areas or health system operations. Options for interviews can include:
- In person at your media studio
- On location at Covenant Health
- Via phone
- Via video chat (such as Zoom and FaceTime)
Interviews with employees
If you wish to speak with a specific Covenant Health employee for a story, please contact the marketing manager at the employee’s facility before contacting the employee. We can help facilitate the interview, help prepare the subject to answer your questions effectively, and assure that privacy guidelines and policies regarding photos/video are followed. Please note that photos/videos of patients, employees and physicians may not be taken within our facilities unless arrangements have been made in advance with a media relations representative. Photos of our employees and physicians may not be used without their consent.
Patient Privacy
We pay careful attention to patient privacy and safety regulations at our facilities. Our media relations team is responsible for obtaining the appropriate consents from our patients, employees and physicians who will be participating in a media interview or photos/videos.
If you are coming to one of our facilities. . .
Help us protect the privacy of our patients by coordinating your visit with our media relations department before you arrive at one of our facilities. Our staff will arrange for an escort to accompany you while at Covenant Health. You must have our permission, in advance of arriving, to film on our campuses. Media representatives without escorts or who have not received permission in advance from our media relations department to film on location will be asked to leave the facility’s premises.
Style Guide
Please use our full name, Covenant Health, when referencing our health system. We are also called “Covenant Health of East Tennessee” when referred by others outside of our region.
Media Kit
We offer a comprehensive media kit for media representatives, including B-roll footage, photos of hospital exteriors, system leaders and physicians, and logos. Covenant Health logos and assets are available for media use only to accompany stories that properly identify Covenant Health and/or one or more of its member organizations.
Contact Us
For inquiries, please email [email protected].
Covenant Health Media Kit
Find contact information and resources, including logos and b-roll footage, for Covenant Health and our affiliates.
Covenant Health logos and assets are available for media use only to accompany pre-approved stories properly identifying Covenant Health and/or one or more of its member organizations.
Covenant Health
Phone:
(865) 374-0424
(865) 216-8863
(865) 374-0456
(865) 374-0426
[email protected]
Covenant Health media kit
Covenant Health is a community-owned health system providing comprehensive services in Tennessee. The health system includes 10 hospitals; outpatient services and clinics; specialized behavioral, oncology, and rehabilitation services; home care, physician practices and community programs. With more than 10,000 employees, affiliated physicians and volunteers, Covenant Health is the Knoxville area’s largest employer and has been named six times by Forbes as a Best Employer. Learn more in our 2019 Report to the Community and at CovenantHealth.com.
Claiborne Medical Center
Phone: (423) 626-4211
Claiborne Medical Center media kit
Serving the tri-state community since 1959, Claiborne Medical Center offers a full range of medical services, including cardiology, general surgery, and specialized procedures for gastroenterology, gynecology, and urology. The hospital also provides skilled and long-term care through Claiborne Health and Rehabilitation Center, a skilled nursing facility. Claiborne Medical Center is certified as an acute stroke-ready hospital. Learn more claibornemedicalcenter.com.
Cumberland Medical Center
Phone: (931) 459-7019
Cumberland Medical Center media kit
For more than 65 years, Cumberland Medical Center has served residents of the Plateau with a full range of specialty services, including cardiology, gastroenterology, surgery, orthopedics, maternity services, cancer care and advanced wound care. Cumberland Medical Center is an advanced primary stroke center. Learn more at cmchealthcare.org.
Fort Loudoun Medical Center
Phone: (865) 271-6026
Fort Loudoun Medical Center media kit
A beautiful hospital equipped with expert staff and technologies to provide the best possible patient care for families in scenic Loudon County and its surrounding retirement communities. With more than 200 physicians on staff or on campus, Fort Loudoun Medical Center is consistently recognized for clinical and service excellence, and is an advanced primary stroke center. Learn more at FTLoudoun.com.
Fort Sanders Regional Medical Center
Phone: (865) 331-1542
Fort Sanders Regional Medical Center media kit
Fort Sanders Regional Medical Center is the region’s referral center for stroke, neurosurgery, orthopedics, cancer, cardiology, neurology, surgery, and obstetrics. The area’s only comprehensive stroke and rehabilitation center, Fort Sanders Regional is home to the Patricia Neal Rehabilitation Center, nationally recognized for both inpatient and outpatient treatment of stroke, brain injury, spinal cord injury, and orthopedics. Learn more at FSRegional.com.
LeConte Medical Center
Phone: (865) 446-7581
LeConte Medical Center media kit
Located in Sevierville, LeConte Medical Center is a magnificent $120 million hospital with medical services and advanced technology rarely seen in cities of similar size. The medical center offers 24-hour emergency care, family-centered maternity care through its Dolly Parton Birthing Unit, surgical services, comprehensive cancer center, outstanding imaging services, convenient physical therapy clinics, and other medical services for the residents of Sevier County and tourist from around the world visiting the Great Smoky Mountains. LeConte Medical Center is an advanced primary stroke center. Learn more at LeconteMedicalCenter.com.
Methodist Medical Center
Phone: (865) 835-4405
Methodist Medical Center media kit
Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments for life-threatening aneurysms. Today, the facility provides more than 30 medical specialties ranging from cardiology and orthopedics to cancer care. Methodist Medical Center is an advanced primary stroke center. Learn more at mmcoakridge.com.
Morristown-Hamblen Healthcare System
Phone: (423) 492-6052
Morristown-Hamblen Healthcare System media kit
Morristown-Hamblen Healthcare System’s 120-year heritage reflects a patient-focused approach with a commitment to integrity, quality and service to the communities it serves. The medical center provides care through six centers of excellence, including the Heart, Lung and Vascular Center; Women’s Center; Breast Center; Morristown Regional Cancer Center; Outpatient Surgery Center and Emergency and Critical Care Center. Morristown-Hamblen Healthcare System is an advanced primary stroke center. Learn more at MorristownHamblen.com.
Parkwest Medical Center
Phone: (865) 373-1703
Parkwest Medical Center media kit
West Knoxville’s premier hospital and the region’s destination for advanced heart care, Parkwest Medical Center has a nationally recognized emergency department and offers award-winning care in orthopedics, neurosurgery and obstetrics. Parkwest is an advanced primary stroke center. Learn more at TreatedWell.com.
Patricia Neal Rehabilitation Center
Phone: (865) 331-1542
Patricia Neal Rehabilitation Center media kit
The Patricia Neal Rehabilitation Center is nationally known for its dedication in successfully treating patients suffering from the debilitating effects of stroke and traumatic brain injury. Located within Fort Sanders Regional Medical Center, Patricia Neal offers both inpatient and outpatient services for physical, occupational, and speech therapy with the goal of helping patients return to their normal lifestyles as quickly as possible. Patricia Neal Rehabilitation Center is accredited by the Commission on the Accreditation of Rehabilitation Facilities (CARF). Learn more at PatNeal.org.
Roane Medical Center
Phone: (865) 316-2150
Roane Medical Center media kit
Roane Medical Center is a beautiful and modern hospital facility equipped with advanced technologies and expert staff who provide quality, community medicine to the families of Roane and surrounding counties. The 54-bed medical center has a six-bed intensive care unit, diagnostic heart cath lab, surgical services, sleep lab and specialized women’s imaging services. Roane Medical Center is an advanced primary stroke center. Learn more at RoaneMedical.com.
Thompson Cancer Survival Center
Phone: (865) 374-0437
Thompson Cancer Survival Center media kit
Thompson Cancer Survival Center is more than a world class cancer center. Thompson is a cancer survival center, where leading cancer specialists use the most advanced technologies to achieve breakthrough successes in treating many types of cancer and work alongside patient navigators, dietitians, genetics counselors, clinical trial specialists, physicists, pharmacists, therapists, technologists, oncology nurses, social workers and counselors to treat and beat cancer. Thompson facilities are located in downtown Knoxville, West Knoxville, Oak Ridge and Sevierville. Learn more at ThompsonCancer.com.
Covenant Homecare and Hospice
Phone: (865) 374-0437
Covenant Homecare and Hospice media kit
Covenant Homecare and Hospice serves residents in 17 counties and is staffed by skilled nurses, certified nursing assistants, therapists, and medical social workers who offer a wide range of services for transitional and continued care at home. Learn more at CovenantHomecareAndHospice.com.
Covenant Medical Group
Phone: (865) 374-0479
Covenant Medical Group media kit
Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 250 top physicians and providers in more than 80 locations spanning the continuum of care in 23 cities throughout East Tennessee and the Cumberland Plateau. Learn more at CovenantMedicalGroup.org
Covenant Therapy Centers
Phone: (865) 374-0437
Covenant Therapy Centers media kit
With 12 locations, Covenant Therapy Centers offer comprehensive physical, speech, and occupational therapy services with individualized treatment to get you better, faster. Learn more at CovenantHealth.com/therapy-centers
Fort Sanders Health and Fitness Center
Phone: (865) 531-5022
Fort Sanders Health and Fitness Center media kit
Voted Knoxville’s best gym, Fort Sanders Health & Fitness Center is a five star health club that offers group fitness classes, indoor and outdoor tennis, heated indoor and outdoor pool, pickleball, racquetball, Squash, a full selection of strength and cardio equipment, and childcare. The center also offers relaxing services including massage therapy and facials at The Day Spa. Learn more at fshfcknoxvillegym.com.
Media Contact Information
Claiborne Medical Center
Betsy Maples, Manager, Marketing and Business Development
[email protected]
Office: (423) 526-2192
Cell: (865) 585-1542
Fax: (423) 626-2574
Cumberland Medical Center
Jennifer Marcum, Marketing/PR Manager
[email protected]
Office: (931) 459-7019
Cell: (865) 705-8955
Fort Loudoun Medical Center
Jessica Kalin, Marketing Manager
[email protected]
Office: (865) 271-6026
Hospital Main Number: (865) 271-6500
Fort Sanders Regional Medical Center
Valerie Somerville, Marketing Manager
[email protected]
Office: (865) 331-1542
Cell: (615) 727-4104
LeConte Medical Center
Jacob Forman, Marketing Manager
[email protected]
Office: (865) 446-7581
Cell: (865) 456-5595
Methodist Medical Center
Crystal Jordan, Marketing Manager
[email protected]
Office: (865) 835-4405
Fax: (865) 835-4403
Morristown-Hamblen Healthcare System
Jacob Forman, Marketing Manager
[email protected]
Office: (423) 312-9032
Cell: (865) 456-5595
Parkwest Medical Center/ Peninsula Behavioral Health
Amanda Brabson Paletz, Marketing Manager
[email protected]
Office: (865) 373-1703
Cell: (865) 414-5776
Roane Medical Center
Jessica Kalin, Marketing Manager
[email protected]
Office: (865) 316-2150
Hospital Main Number: (865) 316-1000
Covenant Medical Group
Jodi Harris, Marketing Manager
[email protected]
Office: (865) 374-0479
Covenant Therapy Centers
Kelsey Brown, Marketing Associate
[email protected]
Office: (865) 374-0437
Thompson Cancer Survival Center
Kelsey Brown, Marketing Associate
[email protected]
Office: (865) 374-0437