Covenant Health Virtual Care Provides 24/7 Urgent Care via Telehealth Visits

Have you ever wondered where to go when you need immediate healthcare – urgent care, wait for the next appointment with your primary care, or just go to the nearest emergency room? Now you can access emergency medicine physicians with a few clicks and start a virtual visit instantly. These healthcare professionals can also advise if in-person care is needed.

Virtual Visits for Urgent Care

woman facetiming on phone to male doctor

Covenant Health Virtual Urgent Care is a fast and convenient way for an individual to see a clinician by video call when it is not feasible to schedule an in-person visit for urgent (non-emergency) medical
needs. With Covenant Health Virtual Urgent Care, appointments and insurance are not required. Services are available 24/7, anywhere in East Tennessee. Trust us for your family’s non-emergency care needs on weekends, holidays, after hours, or whenever you can fit care into your busy schedule.

Covenant Health Virtual Urgent Care Team

Our emergency medicine-trained clinicians focus solely on providing Virtual Urgent Care through a secure video call. Providers are available now with ex- pert advice, diagnosis and treatment for non-emergency health care needs.

Cost Per Visit

Insurance is not required with Covenant Health Virtual Urgent Care. A video call with an emergency medicine-trained provider is a flat rate of $65, payable by credit card, debit card or Health Savings Account card.

What We Treat

Covenant Health Virtual Urgent Care provides diagnosis and treatment for many everyday non-emergency health needs, including:

  • Allergies and sinuses
  • Coughs, colds and flu
  • Rashes, insect bites and minor burns
  • Upset stomach and nausea
  • Prescription refills
  • And many more

Visit to learn more about this service.

How It Works

Covenant Health Virtual Urgent Care is easy to use. All you need to get started is an internet-connected device such as a smartphone, tablet or computer. Follow these simple steps, and you’ll be minutes away from high-quality care.
1. Type into your browser.
2. Tell us about your symptoms.
3. Meet with a provider by video call.
4. Receive your personalized diagnosis and treatment plan.
5. Send prescriptions to your preferred pharmacy as needed.

This service is unique because emergency medicine-trained clinicians provide patient care. Virtual urgent care visits occur via the patient’s computer or smartphone and generally take less than an hour. The clinician can provide a diagnosis and treatment plan for most non-emergent illnesses and injuries at a cost that is usually less than a medical office visit for a flat rate of $65 per visit.

“We are excited to expand our delivery of care by helping meet patients where they are,” said Jim VanderSteeg, president and CEO of Covenant Health. “Covenant Health Virtual Care is a convenient, high-quality option for urgent care after hours or when an office visit is not accessible.”

To quickly access Covenant Health Virtual Care, click here

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