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Prompt Family Care

Covenant Health System

Welcome to Prompt Family Care image
Welcome to Prompt Family Care image

Welcome to Prompt Family Care

Our primary care team is skilled in the diagnosis and treatment of common family illnesses.

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423-581-1479
Doctors Office

Prompt Family Care South

Hours
  • Doctors Office

Patient Tools

Get started with some of our online patient tools.

About Prompt Family Care

At Prompt Family Care, we specialize in the treatment of the whole patient across all stages of life – from age-appropriate immunizations, wellness exams, and acute illnesses like cold & flu, to caring for your chronic health conditions like diabetes and high blood pressure. With more than 10 years of medical experience, our expert healthcare team is ready to provide you with excellent care. We’re proud to be a member of Covenant Medical Group, the physician practice group of Covenant Health.

 

Schedule an Appointment

Our team is ready to provide you with the right primary care when you need us. We’re accepting new patients.
423-581-1479
423-586-7488
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Primary Care Services

Whether you’re sick with a common cold or living with a life-long condition, we’re prepared to help you feel better. Primary medical care close to home – so that you get the right care at the right time and place.

  • Age-appropriate immunizations
  • Complete care for common family illnesses and injuries
  • Chronic condition management
  • Heart care
  • Patient education and counseling on wellness and disease prevention
  • Pediatrics
  • Sports, school, and work physicals
  • Wellness exams

Patient Information

Patient Forms

Prepare for your visit by filling out these forms ahead of your appointment and bring them with you. This will help us provide you with an efficient visit. Thank you!

Patient Information Form
download
Patient Registration Agreement
download
Authorization to Release Health Information
download
Notice of Privacy Practices
download
Visit Reminders

We ask that you please arrive at least 30 minutes prior to your scheduled appointment. Please bring the following items with you to your visit:

  • Your current health insurance information 

  • Your current Photo ID

  • Any medications you are currently taking in their original containers or in a list with dosages and times

Please note: In order to provide efficient care for all of our patients, you may be asked to reschedule your appointment if you do not arrive at least 30 minutes early.

Prescription Refills

It’s very important that you request your prescription refills during normal business hours before 5 p.m. Monday-Thursday or by 12 p.m. on Friday. Prescriptions will not be refilled on weekends or holidays. We do not accept prescription refill requests from pharmacies.

You can request a refill on the MyCovenantHealth Patient Portal or by calling our office.

Go to MyCovenantHealth
Patient Survey

Our Patients Are Important

We want to be your first and best choice for healthcare, and we need your feedback.

You will receive a text message or email asking you to complete a confidential and secure survey about your visit. Your feedback will help us continue to deliver excellent care. Thank you!

Had a Great Experience? Leave Us a Google Review!

How to leave a review:

  • Go to Google.com and search for Prompt Family Care
  • When our page listing appears, go to the Review section and click “Write a review”
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