Covenant Health Virtual Care Provides 24/7 Urgent Care via Telehealth Visits
About Prompt Family Care
At Prompt Family Care, we specialize in the treatment of the whole patient across all stages of life – from age-appropriate immunizations, wellness exams, and acute illnesses like cold & flu, to caring for your chronic health conditions like diabetes and high blood pressure. With more than 10 years of medical experience, our expert healthcare team is ready to provide you with excellent care. We’re proud to be a member of Covenant Medical Group, the physician practice group of Covenant Health.
Schedule an Appointment
Primary Care Services
Whether you’re sick with a common cold or living with a life-long condition, we’re prepared to help you feel better. Primary medical care close to home – so that you get the right care at the right time and place.
- Age-appropriate immunizations
- Complete care for common family illnesses and injuries
- Chronic condition management
- Heart care
- Patient education and counseling on wellness and disease prevention
- Sports, school, and work physicals
- Wellness exams
Prepare for your visit by filling out these forms ahead of your appointment and bring them with you. This will help us provide you with an efficient visit. Thank you!
We ask that you please arrive at least 30 minutes prior to your scheduled appointment. Please bring the following items with you to your visit:
Your current health insurance information
Your current Photo ID
Any medications you are currently taking in their original containers or in a list with dosages and times
Please note: In order to provide efficient care for all of our patients, you may be asked to reschedule your appointment if you do not arrive at least 30 minutes early.
It’s very important that you request your prescription refills during normal business hours before 5 p.m. Monday-Thursday or by 12 p.m. on Friday. Prescriptions will not be refilled on weekends or holidays. We do not accept prescription refill requests from pharmacies.
You can request a refill on the MyCovenantHealth Patient Portal or by calling our office.
Our Patients Are Important
We want to be your first and best choice for healthcare, and we need your feedback.
You will receive a text message or email asking you to complete a confidential and secure survey about your visit. Your feedback will help us continue to deliver excellent care. Thank you!
Had a Great Experience? Leave Us a Google Review!
How to leave a review:
- Go to Google.com and search for Prompt Family Care
- When our page listing appears, go to the Review section and click “Write a review”
Patient-Centered Medical Home
Prompt Family Care is proud to announce that we are recognized by the National Committee of Quality Assurance as a Patient-Centered Medical Home. Our team works hard to earn and maintain this recognition, and we’re thrilled to share what this means for our patients!
What is a Patient-Centered Medical Home (PCMH)?
It’s exactly what the name implies! We will keep our patients as the main focus of everything we do to help build better relationships, improve quality of care and patient experience. We’ve implemented process improvements and quality initiatives to ensure you have access to comprehensive, coordinated care and the medical services you need.