Scheduling Your Imaging Appointment

If your doctor has recommended an imaging scan, it is likely for preventive or diagnostic reasons. Some imaging, like mammograms, are to detect any early signs of breast cancer. Other imaging can help determine a source of pain or concern.

Our scheduling department will attempt to call you to schedule your imaging appointment once we have verified the imaging service with your insurance company. Depending on the type of imaging, the call may come from the following numbers:

• Mammograms: 865-374-7465
• Cardiac imaging: 865-374-6200
• Oncology imaging: 865-374-6299
• All other imaging: 865-374-4000

You may also receive a text from 865-326-3774 inquiring about scheduling your appointment. You may respond to the text message with “Schedule me” with your preferred appointment days and times. You can also call the appropriate phone number above for scheduling.

If you miss a call from the scheduling department, they may leave a voicemail or send you a text message. To respond, you can take the following actions to get in touch them:

• If replying by text message, you may respond to 865-326-3774 “Schedule me” with your preferred appointment days and times.
• If replying by phone, you may call the following numbers depending on the type of imaging needed:
  • Mammograms: 865-374-7465
  • Cardiac imaging: 865-374-6200
  • Oncology imaging: 865-374-6299
  • All other imaging: 865-374-4000

If you need your test immediately, you should communicate with your ordering provider who will work with the performing location (hospital or diagnostic center) to get your test performed.

Covenant Health has a number of locations that offer imaging. When scheduling your appointment, you can request to have your imaging done at a specific location. If you do not provide a preference, you will be told where to go. For a full list of our imaging locations, visit our imaging and diagnostics page.

Prior to scheduling your imaging appointment, we will confirm with your insurance company that they have approved your test for your specific condition. This can take up to two weeks. If your insurance does not cover your imaging, we will contact you with alternative options, such as discounted imaging. Our price estimation tool can also help you predict what your cost may be.

To schedule a non-imaging appointment, please call 865-374-1000.

No; however, if you call them they will connect you with the correct department.

A bone density test is also known as bone mass measurement or bone mineral density test. It measures the strength and density of your bones. It’s often done as a woman gets close to menopause. The test can be repeated later and help determine how quickly you are losing bone mass and density. These tests are painless, noninvasive, and safe. They compare your bone density with standards for what is expected in someone of your age, gender, and size, and to the best peak bone density of a healthy young adult of the same gender. Bone density testing can help to:

• Find low bone density before a fracture occurs
• Confirm a diagnosis of osteoporosis if you have a fracture
• Predict your chances of fracturing in the future
• Determine your rate of bone loss or keep track of the effects of treatment if the test is conducted at intervals of a year or more

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Computed tomography is commonly referred to as a CT scan. A CT scan is a diagnostic imaging procedure that uses a combination of X-rays and computer technology to produce images of the inside of the body. It shows detailed images of any part of the body, including the bones, muscles, fat, organs and blood vessels. CT scans are more detailed than standard X-rays.

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Echocardiogram is a painless and non-invasive test where our skilled technicians use sound waves to create detailed images of your heart’s structure and function. During the procedure, a transducer (like a microphone) sends out sound waves at a frequency too high to be heard. When the transducer is placed on the chest at certain locations and angles, the sound waves move through the skin and other body tissues to the heart tissues. The waves bounce or “echo” off the heart structures. These sound waves are sent to a computer that can create moving images on the screen of the heart walls and valves.

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Magnetic resonance imaging, or MRI, is a noninvasive medical imaging test that produces detailed images of almost every internal structure in the human body, including the organs, bones, muscles and blood vessels. MRI scanners create images of the body using a large magnet and radio waves.

A physician’s referral is required for MRI and the procedure is painless and non-invasive.

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An ultrasound is a non-invasive imaging test that uses sound waves to make pictures of organs, tissues, and other structures inside your body. Ultrasound may also be used to assess blood flow to abdominal organs. This test is also called ultrasonography or sonography.

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This non-invasive and painless scan uses invisible electromagnetic energy to make images of the bones and surrounding soft tissues. Standard X-rays are done for many reasons, including diagnosing tumors, infections, foreign bodies, or bone injuries and are used for diagnostic purposes.

X-rays can be done to your extremities, your abdomen, or your head, neck and chest area. X-rays pass through body structures onto specially treated plates similar to camera film. It makes a “negative” type picture. The more solid a structure is, the whiter it looks on the film. Instead of film, X-rays may also be made by using computers and digital media.

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