Claiborne Emergency Medical Services
911 Ambulance Service for Claiborne County
Emergency Response in Claiborne County
Claiborne EMS is the official, designated 911 ambulance service for Claiborne County, providing around‑the‑clock emergency response and patient transport. Our teams respond to approximately 7,200 calls each year, delivering advanced life support (ALS) care and safe, timely transport when it matters most.
Claiborne EMS is operated by Claiborne Medical Center, a Covenant Health hospital, connecting community-based emergency response with the resources of a regional health system.
Our Services
We serve all communities in Claiborne County, coordinating closely with local fire, law enforcement and Claiborne Medical Center. Our ambulances are staffed by EMTs, Advanced EMTs, Paramedics and Critical Care Paramedics, professionals trained in emergency care and advanced life support. We offer:
- 911 Emergency Response (ALS/BLS): Countywide ambulance response to medical emergencies, providing care at both levels — advanced life support and basic life support.
- Advanced Life Support (ALS) Care: Certified by the State of Tennessee as a Category A—ALS provider, meaning our ambulances are staffed and equipped to deliver advanced, paramedic‑level emergency medical care.
- Interfacility Transfers: Safe ground transports between Claiborne Medical Center and regional facilities when a higher level of care or specialized services are needed
- Non‑Emergency and Convalescent Transport: Scheduled transports to medical appointments, dialysis and skilled‑nursing facilities
Our Fleet and Equipment
We maintain specialized equipment to serve our communities, no matter the need. Our fleet includes:
- ALS‑equipped ground ambulances
- Cardiac monitoring and defibrillation
- Advanced airway management
- IV/IO access and medication administration
- Safe patient handling systems
What to Expect During an Ambulance Call
- Dispatch and Arrival: Our dispatch receives your call, and the nearest available unit is sent. Crews introduce themselves, assess safety and begin medical assessment.
- Assessment and Treatment: We check vital signs, obtain a brief history and initiate appropriate advanced or basic life support care on scene and en route.
- Destination Decision: Based on your condition and medical direction, we transport to the most appropriate facility, often Claiborne Medical Center or a regional partner if specialty care is needed.
- Communication: We provide a verbal handoff to hospital clinicians so your care continues without delay.
How to Request Non-Emergency Transport
Claiborne EMS provides non-emergency and convalescent transport for nursing homes, Claiborne Medical Center and individuals needing transportation to and from medical appointments or dialysis.
For scheduled non-emergency transports:
- Call: 423-526-2244
- Hours: 8 a.m. – 4 p.m., Monday – Friday
For emergencies, always dial 911.
