Patients and Visitors
Thank you for trusting LeConte Medical Center with your care.
Thank you for trusting LeConte Medical Center with your care. We are proud to provide excellent clinical care and customer service to our patients and visitors. If there is anything we can do to make your stay with us more comfortable, please don’t hesitate to ask your nurse, doctor or another hospital employee.
If you need help finding your way around the LeConte Medical Center campus, visit our map and directions page.
Accreditation and Affiliations
LeConte Medical Center is accredited by The Joint Commission. This accreditation represents a tradition of excellence in health care and dedication to the quality care you receive. LeConte Medical Center is a proud member of Covenant Health, the region’s top-performing healthcare network. Covenant Health’s services include acute care facilities, outpatient facilities, behavioral health organizations, physician clinics and home care.
For your convenience, we have an ATM located in the hallway just outside the emergency room.
Advance directives are legal documents that describe your treatment preferences during end-of-life situations. These legal documents give a voice to patients who are unable to speak for themselves. Unexpected end-of-life situations can happen at any age, so we recommend all adults have advance directives. Anyone 18 or older may prepare advance directives. Having written instructions can help reduce confusion or disagreement.
A living will legal document spells out the types of medical treatments and life-sustaining measures you do and do not want, such as mechanical breathing (respiration and ventilation), tube feeding or resuscitation. In some states, living wills may be called health care declarations or directives.
Medical Power of Attorney (POA)
A medical POA is a legal document that designates an individual – referred to as your health care agent or proxy – to make medical decisions for you if you cannot do so. A medical POA is sometimes called a durable power of attorney for health care. However, it differs from a power of attorney authorizing someone to make financial transactions for you.
Do Not Resuscitate Order
This order requests not to have cardiopulmonary resuscitation (CPR) if your heart stops or you stop breathing. Advance directives do not have to include a DNR order, and you don’t have to have an advance directive to have a DNR order. Your doctor can put a DNR order in your medical chart.
LeConte Medical Center is obligated to provide you with information regarding your right to make health care decisions. This includes the right to accept or refuse medical or surgical treatment, even if that treatment is life-sustaining. The living will and durable power of attorney for health care forms are available to you by contacting our registration team. LeConte Medical Center’s patient registration team is available from 8 a.m. to 4 p.m. Monday through Friday. You can contact us by calling 865-446-8687.
The outpatient registration area is located in the main lobby, which serves the outpatient lab and diagnostic imaging services. A physician’s order is required for one of these outpatient services. The outpatient lobby is open Monday – Friday, 6 a.m. – 5 p.m.
Please park in lot A and enter through the front door of the medical center. The outpatient registration desk will be straight ahead on the right.
LeConte Medical Center is pleased to offer free wireless internet access to patients and visitors. To use our Wi-Fi, connect to the “Covenantguest” network. The password is “covenant.” Your user device should automatically detect our Wi-Fi when the device scans for wireless networks.
Wireless Internet Disclaimer:
LeConte Medical Center will not be held responsible for any computer viruses obtained through the network or for providing technical support associated with the network.
- Billing and Customer Services
- Dining & Vending Machines
- Financial Assistance (Click the link for more information and our financial assistance policy/application. LeConte Medical Center’s financial counselors are available from 8 a.m. to 4 p.m. Monday – Friday. You can reach a counselor by calling (865-446-8687.)
- Gift Shop
- Insurance Participation
- Map & Directions
- Medical Records
- Patient Portal
- Patient Survey
- Patient Education/Newborn Care Videos
- Price Estimation
- Send a Card to a Patient
- Send Feedback About Your Visit
- Telephone Directory
- Tobacco-Free Campus
- Visiting a Patient
- Volunteer Services