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Hospice Services

We believe all patients should be able to receive hospice care with comfort, dignity, and independence.

A close-up of two people holding hands; one lies in a hospital bed wearing a patient bracelet, while the other gently offers comfort—a touching moment reflecting the compassion of palliative care at Covenant Health.

Covenant Hospice Services

Since 1978, Covenant HomeCare and Hospice has provided the region’s leading homecare and hospice services. Recently, we scored 100% on quality measures for patient care, including evaluation and treatment for symptoms.

A nurse checking on an elderly female patient

Our Philosophy

At Covenant HomeCare and Hospice, we use a team approach to provide expert pain management, medical care, and emotional and spiritual support tailored to a patient’s needs and wishes.

We also provide multidisciplinary support to our patients’ caregivers and loved ones as they navigate this difficult journey.

We believe all patients should receive end-of-life care that promotes comfort, dignity, and independence.

adult female hugging her senior mother

About Hospice Care at Covenant

Hospice Team

Our healthcare professionals and volunteers will address physical, emotional, and spiritual needs by working collaboratively with the family to ensure the patient’s final wishes. Together, we craft and coordinate an individualized plan of care.

Hospice Team Members

  • Hospice Medical Director
  • Registered Nurses
  • Chaplains
  • Primary Physician
  • Nursing Assistants
  • Counselors
  • Pharmacists
  • Social Workers
  • Specially Trained Volunteers

4 Levels of Hospice Care

Every patient is treated through one of 4 individualized care programs. These programs are dependent on the illness’s prognosis and the patient’s needs. As the illness progresses, the program will be adjusted.

Routine Care

Intermittent care is provided in the patient’s home based on needs.

Continuous Care

This type of care is provided during times of crisis to help maintain a patient’s condition at their place of residence. In Continuous Hospice Care, the hospice team must provide a twenty-four (24) hour day, beginning/ending at midnight. Hours of care do not need to be consecutive. Additionally, an RN/LPN must provide more than half of the care.

Respite Care

Designed to provide a period of rest for the caregiver, Respite Care is provided out of the home in five-day increments. Respite care may be provided at a contracted hospital, nursing home, or residential hospice facility.

General Inpatient Care

When the patient’s symptoms cannot be successfully managed at home, General Inpatient Care becomes necessary. This service will be a short stay at a contracted hospital, nursing home, or residential hospice facility. Treatment will be individualized to the patient’s care plan. When control of symptoms is achieved, the patient will return home with his or her primary caregiver.

Hospice Services

Unlike curative or aggressive care, hospice care assists in relieving pain and uncomfortable symptoms to help patients manage their terminal illnesses. The services listed below can be provided in a patient’s place of residence. Please call us if you have any questions.

Hospice Services

  • Skilled Nursing Care
  • Volunteer Support
  • Pain & Symptom Management
  • Supportive Personal Care
  • Spiritual Support
  • Patient & Family Counseling
  • Medical Social Services
  • Bereavement Support
  • Respite Care
  • Medical Equipment and Supplies
  • Rehabilitation Services

Why Choose Hospice?

It’s not uncommon for family members and patients to ask why hospice care is necessary. Sometimes, families feel that the recommendation for hospice is suggestive of the family’s care. However, hospice is meant to give a patient the best level of care possible without increasing the strain on the family as a unit.

Hospice care helps many families stay together as long as possible during the end-of-life process. Call 865-3740-600 to speak with a member of our team about the advantages of hospice care.

4 reasons to consider hospice:

  1. Hospice treats the person, not the disease. It focuses on the family, not just the individual. Hospice emphasizes the quality, not the duration, of life.
  2. Hospice care allows terminally ill patients and their families to remain together in the comfort of their homes, promoting peace and dignity.
  3. Hospice uses an interdisciplinary approach, combining the knowledge and skills of a team of professionals across different medical departments.
  4. Hospice care has proven to be a cost-effective alternative to hospitals and nursing homes, as the majority of hospice services are delivered in the home.

Thank Your Nurse with a DAISY Award

If you would like to commend a member of our nursing staff on their level of care, consider filling out a DAISY Award nomination. This international nurse recognition program celebrates the compassion and skills nurses bring daily to patients and families.

The Daisy Award Logo

We Honor Veterans

Covenant HomeCare and Hospice Recognized for High Standard of Veteran Hospice Service

Covenant HomeCare and Hospice is recognized as a top-tier (Level V) partner with We Honor Veterans, a national awareness and action campaign created to assist veterans receiving end-of-life hospice care.

We honor veterans logo

A not-for-profit, community-owned healthcare system

We are committed to improving the quality of life in East Tennessee through better health. In partnership with our generous donors, Covenant’s 10,000+ employees, physicians, and volunteers are providing outstanding care for our patients and their families.

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