Claiborne Medical Center Awarded ‘A’ Hospital Safety Grade

Claiborne Medical Center Awarded Spring 2023 ‘A’ Hospital Safety Grade from The Leapfrog Group

Grade reflects top national performance on patient safety through COVID-19 pandemic

TAZEWELL, TENN., May 3, 2023 – Claiborne Medical Center received an “A” Hospital Safety Grade from The Leapfrog Group, a national nonprofit upholding the standard of patient safety in hospitals and ambulatory surgery centers. This national distinction celebrates Claiborne Medical Center’s achievements in prioritizing patient safety by protecting patients from preventable harm and errors. The new grades reflect performance primarily during the height of the pandemic.

“I want to congratulate our Claiborne team for again achieving an “A” grade from The Leapfrog Group,” said Patti Ketterman, chief administrative officer at Claiborne Medical Center. “The pandemic was a difficult time in healthcare, and I am proud of the dedication our team has shown to our patients and our community. Their focus on quality and patient safety ensures that our patients receive excellent care at our facility”.

The Leapfrog Group, an independent national watchdog organization, assigns an “A,” “B,” “C,” “D” or “F” grade to general hospitals across the country based on over 30 national performance measures reflecting errors, accidents, injuries, and infections, as well as systems hospitals have in place to prevent harm.

“This new update of Hospital Safety Grades shows that, at the national level, we saw deterioration in patient safety with the pandemic,” said Leah Binder, president, and CEO of The Leapfrog Group. “But this hospital received an ‘A’ despite those challenges. I congratulate all the leaders, staff, volunteers, and clinicians who together made that possible.”

The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harm to patients. The grading system is peer-reviewed, fully transparent, and free to the public. Grades are updated twice annually, in the fall and spring.

To see Claiborne Medical Center’s full grade details and to access patient tips for staying safe in the hospital, visit and follow The Leapfrog Group on Twitter, Facebook, and via its newsletter. 


About Claiborne Medical Center

Claiborne Medical Center is located in Tazewell, TN, and is a member of Covenant Health, a community-owned health system providing comprehensive services in Tennessee. Claiborne Medical Center’s mission is to serve the community by improving the quality of life through better health. For more information about Claiborne Medical Center, please visit

About The Leapfrog Group                                                                                   Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps for patient safety. The flagship Leapfrog Hospital Survey and new Leapfrog Ambulatory Surgery Center (ASC) Survey collect and transparently report hospital and ASC performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections. For more, follow us on Twitter and Facebook, and sign up for our newsletter

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