Virtual Care

Covenant Health Virtual Care Services

Covenant Health offers virtual care opportunities for our patients, with healthcare services available through your computer or mobile device. Our virtual care options are designed for convenience, safety and access to care, regardless of your location.


Convenient Care, Wherever You Are

Outpatient Services

When you are sick or in need of specialized outpatient medical care, you can access a provider with just an internet connection. Whether your need is for urgent care or a scheduled appointment with a physician or specialized program, we have options.

Virtual Care Visit

24/7 Urgent Care

Covenant Health Virtual Urgent Care is available 24/7, 365 days a year. Connect with a clinician today. 

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Scheduled Visits

Covenant Health offers scheduled virtual appointments with many of our providers throughout East Tennessee.

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Virtual Care at Covenant Health Hospitals

Our physicians use virtual care to monitor a patient’s condition or to consult with other medical professionals regarding the best course of care. Virtual care allows us to provide innovative technology to hospitals in smaller communities so that patients have access to advanced care. Virtual care may be used to enhance hospital services in Cardiology, Intensive Care, Nephrology, Newborn Nursery, Psychiatry, Stroke, and Neurology. 

Tele-ICU

Tele-ICU services represent a new advancement in medicine. Through round-the-clock consultation and monitoring vital signs, labs and overall health, our tele-ICU team works virtually alongside our hospital staff, anticipating medical needs before they become urgent.

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Frequently Asked Questions



When you contact your physician’s office for an appointment, ask if the practice offers virtual visits. If so, you can work with the office directly to set up your online appointment.


Yes. Our physician practices and outpatient services provide secure virtual visits that protect patient privacy. Your provider will share information to help you prepare for and access your secure virtual visit. 

Covenant Health Virtual Urgent Care is available 24/7, 365 days a year, and offers virtual visits with emergency medicine-trained physicians. They can address needs such as allergies, coughs, flu, insect bites, minor burns and upset stomach.

Note: If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room. Medical emergencies include but are not limited to head injuries, difficulty breathing or chest pain, fever, severe pain, or any suspicion of stroke or heart attack.



We offer behavioral/mental health counseling and support groups, as well as some virtual opportunities for cardiopulmonary rehabilitation. Ask your providers in these areas about virtual visits.


A hospital physician may use virtual care to monitor a patient’s condition or to consult with other medical professionals regarding the best course of care and treatment. Your physician and care team will let you know whether and how a virtual care option might benefit you or a loved one.