Medical Records

Medical Records, or Health Information Management (HIM) as it is now known, is responsible for your complete medical record once you have been discharged from the hospital. Medical records are kept on site, either in their original form or in a digital format.

Medical Record Copies

Please call 865-374-5269 before visiting to see whether our office is open for walk-in visits. If you need a copy of your medical record, please call 865-374-5269 or contact us. Our HIM staff will be happy to help you with this process.

The medical records office also can give you information about setting up access to your records through our secure online patient portal.

Medical Records Often Include

Lab results
Radiology reports
Medications
Health issues
Allergies
Immunizations
Procedures
Summaries of care you’ve received
Discharge instructions

Birth Certificates

Please note that we do not keep copies of birth certificates on our premises for those born at Morristown-Hamblen Healthcare System. Original certificates are sent to the State of Tennessee for filing. You can contact the Tennessee Vital Records department by phone or mail (info below), and they will send you a copy. Please note that certain fees may apply.

Tennessee Vital Records
421 5th Ave. North Central Services Bldg. 1st Floor
Nashville, TN 37247
Phone: 615-741-1763