Tiffany Cross
Senior Vice President and Chief Information Officer, Covenant Health
Tiffany Cross, MBA, MLS (ASCP), has served as the senior vice president and chief information officer of Covenant Health since February 2026. She oversees information technology operations, informatics and technology strategy for the enterprise. She has been with the health system since 1998 and was the vice president of clinical informatics prior to this role.
In her role as vice president of clinical informatics, Cross had responsibilities for informatics and information technology across ambulatory, diagnostic services, revenue cycle and corporate applications for the health system. She has worked on impactful systemwide projects that benefit both patients and staff, including the successful eCare implementation, expanding virtual care services, deploying ambient listening technology and online scheduling to enhance patient access. Together with her leadership team, she has driven strategic planning and innovative technologies that elevate digital health, operational efficiency and overall patient experience.
Prior to her role as vice president of clinical informatics, Cross served in various clinical informatics leadership roles in the health system. In these positions, she led successful initiatives like the rollout of Virtual Urgent Care and the adoption of new technology for patient appointment reminders.
Cross is an active member in the College of Health Information Management Executives and Health Information and Management Systems Society. She earned her master’s degree in business administration from the University of Tennessee, as well as bachelor’s degrees in ecology and evolutionary biology and clinical laboratory science.
Why I work at Covenant Health:
Having served this organization for many years, I have a strong connection to our mission and to the dedicated individuals who live it each day. I am committed to modernizing our technology platforms to better support our clinical and operational performance while expanding digital solutions that meet the evolving needs of our healthcare consumers.
