Current Visitation Guidelines
Effective Dec. 30, 2025: Temporary Visitor Restrictions
Out of an abundance of caution, and due to the increase in respiratory illnesses and flu cases in our community, we have implemented temporary visitor restrictions effective Dec. 30, 2025, to protect our patients and staff.
Key Points:
- Visitors under the age of 12 are not permitted to visit patients at this time.
- Anyone experiencing respiratory symptoms (fever, cough, runny nose, or sore throat) may not visit patients.
- These restrictions apply to all patient care areas.
Frequently Asked Questions
Why are these visitor restrictions being implemented?
These restrictions have been implemented due to the increase in respiratory illnesses and flu cases in our community. Our goal is to protect the health and safety of our patients, staff, and visitors by minimizing exposure to these illnesses within our facilities.
How long will these restrictions be in effect?
The restrictions are currently in place indefinitely. We are actively monitoring the health of our community and will update the visitation policies as soon as it is deemed safe to do so.
Are these restrictions the same across all Covenant Health locations?
Yes, the visitor restrictions apply to all Covenant Health hospitals, physician offices, and patient care areas, including labor and delivery units.
Why are children under 12 not allowed to visit?
Children under 12 are more vulnerable to contracting and spreading respiratory illnesses. This precaution is intended to protect both our young visitors and our patients, who may have weakened immune systems or be at higher risk of complications.
Are virtual visits available?
Yes, in some cases, virtual visit options such as video calls may be available to help patients stay connected with their loved ones. Please speak with the care team to explore these options.
How will I know if visitation policies change?
We will post any updates to our visitation policies on this webpage and our social media platforms. Be sure to check these channels regularly for the latest information.
What should I do if I have questions about the visitation policy?
If you have any questions, please contact our call center at 865-374-0411. Representatives are available Monday through Friday, from 8 a.m. to 5 p.m., to assist you.
