Novel Coronavirus (COVID-19) Information and Updates

Hi, I’m Helen, Covenant Health’s new interactive chat assistant.

Let me guide you through questions about COVID-19 symptoms you may be experiencing. I can connect you with a nurse who can discuss your specific situation with you and schedule a virtual telehealth appointment with a medical provider. All this at your fingertips and without leaving home.

Chat with Helen Now

Take our online COVID-19 assessment.

The answers you give me will determine the steps you should take – self-isolate at home, seek medical attention immediately, connect with a nurse, or schedule a telehealth visit with a medical provider.

Chat with a nurse at no charge.

I can connect you with a nurse who can discuss your medical situation with you and help coordinate your care.

Schedule a telehealth visit.

Our online nurses can schedule a telehealth visit on your mobile device or computer with one of our medical providers, who can assess your symptoms and even help you get tested for COVID-19 if needed.

Symptoms of COVID-19

  • Fever of 100 degrees or more
  • Coughing
  • Shortness of breath

Be sure to tell your medical provider if you, or someone you are in close contact with, have traveled to a high-risk area or have been on a cruise in the last 30 days.


  • No Symptoms

    COVID-19 symptoms may not appear for 2-14 days after exposure.


  • Mild Symptoms

    If you have mild symptoms, stay home and limit your exposure to others. Notify your healthcare provider and follow their recommendations.


  • Severe Symptoms

    If you begin to experience symptoms that are life threatening, call 911 immediately.

Prevention Methods

The same habits that help prevent the spread of the flu and common cold are the best way to help prevent the spread of novel coronavirus, too. Wash your hands, don’t touch your face and cover your sneeze or cough with a tissue or elbow.


  • Physical Contact

    The virus is believed to spread person-to-person, as close as six feet. Avoid close proximity with anyone who is sick.


  • Keep Hands Clean

    The best way to stop germs from spreading from one person to another is frequent hand washing. Use an alcohol-based hand sanitizer when you can’t wash.


  • Don’t Touch

    Try not to touch your face, eyes, nose or mouth if your hands aren’t freshly washed.

  • coronavirus germ icon
    Have a Cough or Cold?

    Cough or sneeze into a clean tissue or use your elbow. Never use your hands.


  • Keep Surfaces Clean

    Clean and disinfect frequently touched items and surfaces such as cell phones, toys, countertops and bathroom surfaces.


  • If You’re Sick

    If you are sick, stay home. Children should stay home from school and other activities if they show signs of sickness.