scroll to top of page

Convenient Primary and Walk-In Care

Covenant Health’s Convenient Care Downtown clinic is located on Gay Street in downtown Knoxville and provides quality primary and walk-in medical care, so you can get well and back to enjoying East Tennessee.

Clinic Services

  • Diagnosis and treatment of chronic conditions, including diabetes, high blood pressure, and high cholesterol 
  • Treatment of cold, flu, and allergies
  • Minor lacerations
  • Sports and camp physicals

Patient Forms

Convenient Care Downtown Location

Appointments and walk-ins welcome. Most major insurance plans accepted.

Phoenix Building
418 S. Gay Street
Knoxville, TN 37902
(865) 525-4520

Monday-Friday: 8am – 6pm

Meet our Healthcare Team

Jeff A. McMichael, MD

Supervising Physician

Jeff A. McMichael, MD
Jeff A. McMichael, MD

Board Certification

Board Certified in Family Medicine

Medical Degree
East Tennessee State University

Family Medicine,
Florida Hospital

Clinical Interests
Wellness and preventative medicine

“I’m most concerned about preventative health. I try to live what I preach by trying to eat right and exercising routinely. I’m so glad to have the opportunity to extend my care to downtown Knoxvillians. I want to see it continue to grow and thrive and help provide some quality health care…”


April Freeman, PA-C
April Freeman, NP-C

April Freeman, NP-C

Certified Nurse Practitioner

Master of Science in Nursing, East Tennessee State University

“Working downtown is such a unique privilege.  I really enjoy providing excellent care to such a diverse group of people, and taking in the sights, smells, and sounds of downtown Knoxville is a wonderful opportunity.  The ability for patients to be able to come over on their breaks during a hectic work day, stroll across the street on a day off, or even on their way to watch a parade down Gay Street is an amazing advantage to our community, and I am thrilled to be a part of Convenient Care Downtown.”


Tiffany Marshall, FNP-BC
Tiffany Marshall, FNP-BC

Tiffany Marshall, FNP-BC

Certified Family Nurse Practitioner

Master of Science in Nursing
Family Nurse Practitioner, University of Tennessee

“I wanted to work downtown because the atmosphere there just has a wonderful feeling but also because there is no where close for the people downtown to go for evaluation when they are sick.”





Shea Bailey, CMA
Shea Bailey, CMA

Shea Bailey, CMA

Certified Medical Assistant








Anny Carpenter
Anny Carpenter

Anny Carpenter

Office Manager