Covenant Health’s Convenient Care Downtown clinic is located on Gay Street in downtown Knoxville and provides primary and walk-in medical care, so you can get well and back to enjoying East Tennessee.
Clinic Services
- Diagnosis and treatment of chronic health conditions, including high blood pressure, cholesterol, and diabetes
- Treatment of cold, flu, respiratory issues, bronchitis, strep throat, sinus, allergies, earaches, and other acute illnesses
- Fever and vomiting
- Infections and skin rashes
- Minor lacerations, cuts, sprains, and fractures
- Wellness exams
- Sports and camp physicals
- Patient education on wellness and disease prevention
Patient Information
Patient Forms
- Authorization to Release Health Information
- Patient Agenda Form
- Prescription Refill Policy
- Primary Care Patient Information Form
- Registration Agreement (English)
- Registration Agreement (Spanish)
- Self Pay Agreement
- Walk-In Patient Information Form
Patient Reminders
Please arrive 10-15 minutes prior to your scheduled appointment. Bring the following:
- Current insurance card
- Valid government-issued photo ID
- Your completed registration or consent forms
- Any medications you are currently taking in their original containers
Patient Portal
Click here for our secure patient portal where you can easily access your health information.
Health Information
At Convenient Care Downtown, we encourage our patients to participate in their health care. That’s why we want to make sure you have information to make informed decisions. Access our health information library and patient education videos on different health topics.
Helpful Patient Logs
Health Information Library
Through our health information library you have access to:
- Health news and tips
- Health and wellness articles on diseases, conditions, tests, procedures, and immunizations recommended by age group and gender
- Reference library about prescription and over-the-counter drugs
- Healthy recipes
- Multimedia library with videos and podcasts
- Interactive tools including calculators, risk assessments, quizzes, symptom checker, and care guides
- E-mail reminders and goals
Visit the health information library at www.covenanthealth.com/health-library
Patient Education Videos
Visit the Covenant Health YouTube channel for animated patient education videos on various health topics.
Convenient Care Downtown Location
Office Hours and Location
Monday-Thursday: 8am – 6pm
Friday: 8am-2pm
We are closed from 11am-12pm for lunch.
Phoenix Building
418 S. Gay Street
Knoxville, TN 37902
(865) 525-4520
Here are directions to help you easily find our office.
Meet our Healthcare Team
Jeff A. McMichael, MD
Supervising Physician
Board Certification
Board Certified in Family Medicine
Medical Degree
East Tennessee State University
Residency
Family Medicine,
Florida Hospital
Clinical Interests
Wellness and preventative medicine
“I’m most concerned about preventative health. I try to live what I preach by trying to eat right and exercising routinely. I’m so glad to have the opportunity to extend my care to downtown Knoxvillians. I want to see it continue to grow and thrive and help provide some quality health care…”
Tiffany Marshall, FNP-BC
Certified Family Nurse Practitioner
Education
Master of Science in Nursing
Family Nurse Practitioner, University of Tennessee
“I wanted to work downtown because the atmosphere there just has a wonderful feeling but also because there is no where close for the people downtown to go for evaluation when they are sick.”
Marcie Thomas, MA
Medical Assistant
Anny Carpenter
Office Manager