Virtual Urgent Care is now available 24/7, wherever you are. Start your visit now.

Convenient Medical Care in Downtown Knoxville

Convenient Care Downtown is Closing December 8, 2022

With sincere gratitude, we thank you for allowing us the opportunity to care for you – our Downtown Knoxville community. Although Convenient Care Downtown will be closing in December, there are several Covenant Medical Group primary care and walk-in clinics that are less than 10 miles from the downtown area. We sincerely hope one of these primary care practices can meet your future healthcare needs. More information about these locations is available by calling (865) 374-6264 or visiting

Covenant Health’s Convenient Care Downtown clinic is located on Gay Street in downtown Knoxville and provides primary care and walk-in medical care, so you can get well and back to enjoying East Tennessee. 

Clinic Services

  • Diagnosis and treatment of chronic health conditions, including high blood pressure, cholesterol, and diabetes
  • Fever and vomiting
  • Immunizations
  • Infections and skin rashes
  • Minor lacerations, cuts, sprains, and fractures
  • Patient education and counseling on wellness and disease prevention
  • Pregnancy testing
  • Primary care (patients 18 years and older)
  • Sick visits (patients 5 years and older)
  • Sports and camp physicals
  • STD testing and treatment
  • Treatment of cold, flu, respiratory issues, bronchitis, strep throat, sinus, allergies, earaches, and other acute illnesses
  • Urinary tract infection testing
  • Weight management
  • Wellness exams

Convenient Care Downtown Location

Accepting new patients! Appointments and walk-ins welcome. Most major insurance plans accepted.

Phoenix Building
418 South Gay Street, Suite 103
Knoxville, TN 37902
(865) 525-4520

Monday-Thursday, 7 a.m. – 3 p.m.
We are closed from 10:40 a.m. until 12 p.m. for lunch.

It’s our goal to care for walk-in patients as quickly as possible between scheduled appointments. Walk-ins may experience a wait until a provider is available.

Here are directions to help you easily find our office.

Meet our Healthcare Team

Tiffany Marshall, FNP-BC
Tiffany Marshall, FNP-BC

Tiffany Marshall, FNP-BC

Certified Family Nurse Practitioner

Master of Science in Nursing
Family Nurse Practitioner, University of Tennessee

“I wanted to work downtown because the atmosphere there just has a wonderful feeling but also because there is no where close for the people downtown to go for evaluation when they are sick.




Tyler Hall, DO
Tyler Hall, DO

Tyler Hall, DO

Supervising Physician

Medical Degree
Lincoln Memorial University
DeBusk College of Osteopathic Medicine
Harrogate, TN

Family Medicine,
University of Tennessee
Knoxville, TN

Patient Information

Patient Forms

Patient Reminders

Please bring the following:

  • Current insurance card
  • Valid government-issued photo ID
  • Your completed registration or consent forms
  • Any medications you are currently taking in their original containers

Patient Portal

Click here for our secure patient portal where you can easily access your health information. 

Your Patient-Centered Medical Home

Click here to find out what that means for you!

Health Information

At Convenient Care Downtown, we encourage our patients to participate in their health care. That’s why we want to make sure you have information to make informed decisions. 

Helpful Patient Logs