Mission Statement and Pledge of Excellence

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division.

Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer. Our more than 10,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the nearly two million patients and families we serve every year. Covenant Health is proud to have been named a Best Employer five times by Forbes. 

Mission

We serve the community by improving the quality of life through better health.


Vision

Covenant Health is committed to being the region’s premier healthcare network by providing patient-centered care that inspires clinical and service excellence, making us the first and best choice for our patients, employees, physicians, employers, volunteers and communities.


Values

In service to God and community, we value:
Integrity
Quality
Service
Caring
Developing People
Using Resources Wisely


Pledge of Excellence

I am Covenant Health. I pledge:

                • The patient always comes first.
                • Excellence in everything I do.
                • We will be the first and best choice for our patients.

I proudly support this covenant of excellence.