Telehealth Services and Virtual Care
Our virtual care options are designed for convenience, safety and access to care, regardless of your location.
Telehealth in East Tennessee from Covenant Health
Covenant Health offers telehealth opportunities for our patients, with healthcare services available through your computer or mobile device. Our virtual care options are designed for convenience, safety and access to care, regardless of your location.
24/7 Urgent Care
Covenant Health Virtual Urgent Care is available 24/7, 365 days a year. Connect with a clinician today.
Convenient Care, Wherever You Are
When you are sick or in need of specialized outpatient medical care, you can access a provider with just an internet connection. Whether your need is for urgent care or a scheduled appointment with a physician or specialized program, we have telehealth options.
Telehealth at Covenant Health Hospitals
Our physicians use telehealth to monitor a patient’s condition or to consult with other medical professionals regarding the best course of care. Virtual care allows us to provide innovative technology to hospitals in smaller communities so that patients have access to advanced care. Virtual care may be used to enhance hospital services in Cardiology, Intensive Care, Nephrology, Newborn Nursery, Psychiatry, Stroke, and Neurology.
Tele-ICU
Tele-ICU services represent a new advancement in medicine. Through round-the-clock consultation and monitoring vital signs, labs and overall health, our tele-ICU team works virtually alongside our hospital staff, anticipating medical needs before they become urgent.
Frequently Asked Questions
How do I schedule a telehealth appointment with my physician?
When you contact your physician’s office for an appointment, ask if the practice offers telehealth visits. If so, you can work with the office directly to set up your online appointment.
Are virtual visits secure?
Yes. Our physician practices and outpatient services provide secure virtual visits that protect patient privacy. Your provider will share information to help you prepare for and access your secure virtual visit.
What if I need urgent care and can’t wait for a scheduled appointment, or I need care after office hours?
Covenant Health Virtual Urgent Care is available 24/7, 365 days a year, and offers virtual visits with emergency medicine-trained physicians. They can address needs such as allergies, coughs, flu, insect bites, minor burns and upset stomach. Start a virtual care visit now.
Note: If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room. Medical emergencies include but are not limited to head injuries, difficulty breathing or chest pain, fever, severe pain, or any suspicion of stroke or heart attack.
In addition to provider visits, what other virtual services are available?
We offer behavioral/mental health counseling and support groups, as well as some virtual opportunities for cardiopulmonary rehabilitation. Ask your providers in these areas about virtual visits.
How is virtual care used for hospital patients?
A hospital physician may use virtual care to monitor a patient’s condition or to consult with other medical professionals regarding the best course of care and treatment. Your physician and care team will let you know whether and how a virtual care option might benefit you or a loved one.
Our Team
Our team of specialists is proud to serve the Knoxville area, some of them with more than 20 years experience.
