Utility Difficulties Resources

This page is meant to be a reference for resources in our communities for utility difficulties. This is not meant to be an exhaustive catalog of resources, nor is inclusion on this page meant to act as a recommendation by Covenant Health for any particular resource. Detailed information on a variety of resources are available below.

Utility Assistance Programs

Many utility assistance programs are available through Findhelp.org and 211:

• East Tennessee 211
• FindHelp.org
• Knox County Community Action Committee Utility Assistance
• Low Income Home Energy Assistance Program (LIHEAP)

Other Resources

• Aid to Distressed Families (Anderson County and Roane County portion of Oak Ridge) 865-483-6028
• Bread of Life (Cumberland County)
• Centro Hispano Information and Referrals: Our Information & Referral Service links Spanish-speaking families to health, legal, educational and medical resources, plus offers support navigating food security issues and other vital information. Information and Referral in English or Spanish can be reached by dialing 865-522-0052 or emailing [email protected].
• Community Action Committee (Blount County): 865-983-8411; for meal assistance, press 1; for transportation assistance, press 3; for help with Medicare info, press 4; for help with utilities, press 5.
• Community Action Committee (Knox County) 865-546-3500
• Community Resource Guide Sevier County
  • English
  • Spanish
• Douglas Cherokee Neighborhood Centers (Cocke, Grainger, Hamblen, Jefferson, Monroe and Sevier counties)
• Families First
• Ladies of Charity: 120 W. Baxter, Knoxville, TN 37917. 865-247-5790. Hours: Wednesday – Saturday, 9 a.m. – 4 p.m.
• Mid-East Community Action Agency (Loudon and Roane counties)
• Morgan-Scott Project 423-965-3131
• Morristown-Hamblen Central Services: Utilities, food, medication help, etc.
• Smoky Mountain Area Rescue Ministries Sevier County
• Volunteer Ministry Center

County Offices on Aging

For additional support or information, please reach out to your local Office on Aging:

Anderson County

865-457-3259
96 Mariner Point Dr.
Clinton, TN 37716

Blount County

865-983-8411
3509 Tuckaleechee Pike
Maryville, TN 37803

Campbell County

423-562-2948
2301 Jacksboro Pike, Suite 4B
LaFollette, TN 37766

Claiborne County

423-973-3673
108 Jaycee Lane
Tazewell, TN 37879

Cocke County

423-623-7296 ext. 4
440 Eastern Plaza Way
Newport, TN 37821

Grainger County

865-221-9925
8659 Rutledge Pike
Rutledge, TN 37861

Hamblen County

423-581-5166
Seniors Citizens’ Center
841 Lincoln Ave.
Morristown, TN 37813

Jefferson County

865-397-3197
931 Industrial Park Dr., Lower Level
Dandridge, TN 37725

Knox County

865-524-2786
2247 Western Ave.
Knoxville, TN 37921

Loudon County

865-458-5445
901 Main Street
Loudon, TN 37774

Monroe County 

(Called Monroe County Senior Citizens & Friends, Inc.)
423-442-2022
Cora Veal Senior Center
144 College St. South
Madisonville, TN 37354

Morgan County

423-346-6651
821 Spring St.
Wartburg, TN 37887

Roane County

865-354-0450
2305 N. Gateway Ave., Suite 9
Harriman, TN 37748

Scott County

423-562-2948
821 Spring St.
Wartburg, TN 37887

Sevier County

865-453-8080
1220 W. Main St.
Sevierville, TN 37862

Union County

865-992-3292
289 Main St.
Maynardville, TN 37807