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Covenant Health Urgent Care Opens New Northshore Location 

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  • 3 minute read.
  • Last Updated: 12/19/2025

We’re excited to share that Covenant Health Urgent Care has officially opened its new Northshore location! This facility will make healthcare more accessible and affordable for many families in our community.  

On December 15, 2025, we celebrated this expansion alongside community leaders, team members and partners. With this new facility, we continue working toward our mission of improving the quality of life through better health.  

A group of people stands in front of a Covenant Health building, smiling and holding a ribbon for a grand opening. Balloon columns with red, white, and blue balloons flank the entrance.
Covenant Health leaders celebrate the opening of the new Northshore urgent care with a ribbon-cutting ceremony.

“Our goal is to make high-quality healthcare more accessible to the communities we serve,” said Jim VanderSteeg, president and CEO of Covenant Health. “Opening this new location allows us to meet patients where they are by offering timely, compassionate care.” 

Expanding Access to Care 

As we continue to grow our urgent care network, leaders emphasize the essential role these centers play in meeting community needs. Jon-David Deeson, executive vice president of physician enterprise and ambulatory services, notes that urgent care is a critical entry point into the Covenant Health system. 

“This urgent care center represents more than just convenient care. It ensures patients receive the right care, at the right time, in the right place,” Deeson explains. “For many individuals, urgent care is their first step into the Covenant Health network, connecting them to primary care, specialty services and hospital care when needed.” 

Partnership Focused on Patients 

Urgent Care Group, Covenant Health’s managing partner for urgent care services, supports the delivery of high-quality, accessible care across the region. Matt Kossman, CEO of Urgent Care Group, emphasizes the importance of this collaboration. 

“Healthcare needs don’t always happen on a schedule,” Kossman says. “Our centers provide extended hours, walk-in access, and affordable pricing, making care easier for busy families. Every patient who walks through these doors will receive care that is fast, convenient, compassionate and thorough.” 

Growing Network of Urgent Care Locations 

With the opening of Northshore, Covenant Health now offers seven convenient urgent care locations across East Tennessee: 

  • Farragut: 105 Biddle Farms Boulevard, Knoxville 
  • Maryville North: 117 Gill Street, Alcoa 
  • Maryville South: 108 Keller Lane, Maryville 
  • North Knoxville: 6606 Clinton Highway, Knoxville 
  • Northshore: 902 Osprey Point Lane, Knoxville 
  • Sevierville: 1787 Veterans Boulevard, Suite 101, Sevierville 
  • South Knoxville: 7625 Chapman Highway, Suite 107, Knoxville 

Hours and Services 

All Covenant Health Urgent Care locations are open daily from 8 a.m. to 8 p.m. We provide walk-in access to a wide range of services: 

  • Onsite x-rays 
  • Lab testing 
  • Treatment for minor illnesses and injuries 
  • Occupational health services 

We accept most major insurance plans and offer affordable self-pay options. For the most up-to-date insurance information, call your location.  

Strengthening Care for Communities  

As we expand our urgent care network, we remain focused on meeting the needs of the communities we serve. 

Deeson explains that each new location reflects Covenant Health’s long-term commitment to excellence. “We want to be the first and best choice for care in our region,” he says. “Every center we open helps us deliver on that promise.” 

Located at 902 Osprey Point Lane, the Northshore center features modern exam rooms, experienced medical providers, convenient online scheduling and walk-in availability. Visit our website for more information about urgent care services.  

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Covenant Health

Headquartered in Knoxville, Tennessee, Covenant Health is a not-for-profit, community-owned, healthcare enterprise committed to providing the right care at the right time and place. Covenant Health is the area’s largest employer and has more than 11,000 compassionate caregivers, expert clinicians, and dedicated employees and volunteers.

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