News & Blog

Meet Helen, The Interactive COVID-19 Chat Assistant

Chat Assistant “Helen” Helps Schedule Virtual Telehealth Medical Appointments Covenant Health has launched “Helen,” a new interactive chat assistant to help people navigate COVID-19 medical care without having to leave home. Helen guides users through a symptom checker and advises on next steps for care. Helen connects users with nurses who can answer specific care […]

Remote Telephone, Telemedicine, and Patient Portal Messaging Available During COVID-19

To ensure the health and safety of our patients and staff from the risk of coronavirus (COVID-19), whenever possible, we’re recommending telephone, telemedicine (FaceTime and Doxy.me) and direct messaging with your Covenant Medical Group providers via MyCovenantHealth. Here are some frequently asked questions and answers about these types of visits: How are telephone and telemedicine […]

Covenant Health Knoxville Marathon sets new date for 2020 races

New Dates: Nov. 14-15, 2020 Covenant Kids Run – 4:30 p.m. on Saturday, Nov. 14. Covenant Health Knoxville Marathon, half-marathon and relay events – 7:30 a.m. on Sunday, Nov. 15. Covenant Health 5K race – 7:45 a.m. on Sunday, Nov. 15. The 16th annual Covenant Health Knoxville Marathon events have been rescheduled to Nov. 14 […]

Fraud Alert about Coronavirus (COVID-19) Targeting Those on Medicare and Medicaid

The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the novel coronavirus (COVID-19). Scammers are offering COVID-19 tests to Medicare beneficiaries in exchange for personal details, including Medicare information. However, the services are unapproved and illegitimate. Fraudsters are targeting beneficiaries in a number […]

Outdoor Activity Recommended for Trying Times

From Missy Kane, Fitness Expert As East Tennesseans are being encouraged to stay away from public places, Covenant Health community fitness expert Missy Kane is encouraging families to explore the great outdoors. “For me, it’s just wonderful to get out and see nature, and to enjoy all the beauty we have in East Tennessee,” Kane says. […]

World Health Organization Warns of Coronavirus (COVID-19) Phishing Attacks

The World Health Organization (WHO) warns of ongoing coronavirus-themed phishing attacks that impersonate the organization with the end goal of stealing information and delivering malware. The phishing messages are often camouflaged to appear as being sent by WHO officials and ask the targets to share sensitive information like username and passwords, redirect them to a […]

Covenant Health Knoxville Marathon Postponed

In keeping with our shared missions to promote healthy communities, Covenant Health and the Knoxville Track Club have made the difficult decision to postpone the 2020 Covenant Health Knoxville Marathon.

When and How to Wash Your Hands

Washing Your Hands Could Save Your Health! Whether you are concerned about flu, coronavirus or other types of illness, washing your hands is often recommended as the first step for prevention. Many diseases and conditions are spread by not washing hands with soap and clean, running water. When should you wash your hands? Before eating […]