Covenant Health Virtual Urgent Care is a fast and convenient way for patients to see a clinician by video call when they are unavailable to make an in-person visit for urgent (non-emergency) medical needs. With Covenant Health Virtual Urgent Care, appointments and insurance are not required. Our on-demand, emergency medicine-trained clinicians are available anywhere in East Tennessee, whenever you need them. Trust us for your family’s non-emergency care needs on weekends, holidays, after hours, or whenever you can fit care into your busy schedule.

Covenant Health Virtual Urgent Care Team

We have hand-selected emergency medicine-trained clinicians to focus solely on providing Virtual Urgent Care through a secure video call. Our providers are available now with expert advice, diagnosis and treatment for your non-emergent healthcare needs.

How It Works

Covenant Health Virtual Urgent Care is simple to use. All you need to get started is an internet-connected device such as a smartphone, tablet or computer. Follow these simple steps, and you’ll be minutes away from high-quality care.

  1. Click the START A VISIT NOW link on this page.
  2. Tell us about your symptoms.
  3. Meet with a provider by video call.
  4. Receive your personalized diagnosis and treatment plan.
  5. Send prescriptions to your preferred pharmacy if needed.

Cost Per Visit

Insurance is not required with Covenant Health Virtual Urgent Care. A video call with an emergency medicine-trained provider is a flat rate of $65, payable by credit card, debit card, or Health Savings Account card.

What We Treat

Covenant Health Virtual Urgent Care provides diagnosis and treatment for many everyday non-emergent health care needs, including:

  • Allergies & Sinuses
  • Coughs, Colds & Flu
  • Rashes, Insect Bites and Minor Burns
  • Upset Stomach & Nausea
  • Prescription Refills
  • And Many More

Learn more about what we treat here.

Covenant Health Virtual Urgent Care does not treat life-threatening illnesses or injuries. If you have an emergent condition, please call 911 or go to your nearest emergency department.