Protecting You As We Move Forward

As Covenant Health phases in elective services beginning April 27, protecting the health and safety of our patients, visitors, and staff is more important now than ever. We have implemented many protocols during the COVID-19 crisis we will continue to follow, including:

Visitation Policy

We continue to limit visitors at Covenant Health hospitals. All visitors are screened for COVID-19 symptoms and required to wear masks. Visitors are asked to remain in the room with the patient and limit travel inside the hospital to the cafeteria and vending machine areas.  Please note: Minors currently are not allowed to visit in our hospitals.   

Specifics for each patient area include:

  • Inpatients: Patients may have two designated visitors during their stay; one visitor at a time.
    Isolation patients, including suspected or confirmed COVID-19 patients: Visitation is limited to visitors who are essential to the patient’s care. If visitation is allowed, the visitor should remain in the room and wear appropriate PPE.
    Labor and delivery patients: Mothers may have two designated visitors during their stay who may visit in the room at the same time.
  • Emergency department patients: One designated visitor per patient.
    Ambulatory and outpatients: Visitation is limited to one visitor who is determined to be essential to the patient’s care.
    Patients with disabilities: Provisions will be made to ensure designated support persons are authorized to stay and/or visit patients with disabilities.

At our nursing homes, only visitors essential for end-of-life care may enter our facilities. All nursing home visitors are screened for fever, cough, shortness of breath and must wear a mask at all times.

Limited Access and Screening

We have limited access into our hospitals to allow everyone entering our facilities to be screened for fever, cough and shortness of breath.

Masks and Donations

All patients, visitors, vendors and staff are required to wear masks while at our facilities. To conserve masks for our staff, we encourage you to bring a mask from home.

We are accepting mask donations from the community and are so grateful for everyone who has donated. Learn how you can help provide masks for our patients and visitors.

Social Distancing

We will continue our social distancing practices. To support this effort, some waiting areas have been reconfigured to meet personal spacing requirements. Also, we may ask you to wait in your car prior to your outpatient testing appointment and notify you on your cell phone when it is your turn.

Enhanced Cleaning

Above and our normal stringent cleaning policies, we have implemented enhanced cleaning protocols, especially in high-contact surface areas such as lobbies and patient areas.

Emergency Department

If you are experiencing severe COVID-19 symptoms and need to come to the emergency department, please call ahead so we can prepare for your arrival.

  • If you are experiencing symptoms of a life-threatening condition such as a heart attack or stroke, the hospital emergency department is still the safest place to be, so don’t delay your care. Our staff is taking all essential precautions to ensure your safety from COVID-19.

Learn how our medical practices are ensuring the health and safety of our patients and employees as we resume face-to-face medical appointments.