Information for Cigna Plan Members

Covenant Health, Covenant Medical Group and Cigna began contract renewal discussions earlier in 2023. Unfortunately, we have not been able to reach an agreement that recognizes the care that Covenant Health provides to meet our patients’ needs.

What is the result?

As of March 1, 2024, Covenant Health and Covenant Medical Group will no longer participate with Cigna health plans.

May I still visit my current provider?

You would not be able to visit your current provider as a member of a Cigna health plan. Covenant Health and Covenant Medical Group remain in-network with other plans. If you wish to keep seeing your curent physician and/or access a Covenant Health facility, you will need to choose a different managed care organization or Medicare plan that includes Covenant Health and meets your needs.

Special care needs

Cigna patients may still seek emergency care at Covenant Health hospital emergency departments.

Questions or concerns

Covenant Health is working on our patients’ behalf to negotiate in good faith and to avoid interruptons in your medical care. Our goal is to provide you with the care you need, at the right time and in the right place. If you have questions or concerns, please call or contact the Customer Service Representative listed on your Cigna ID card.